SHIPPING POLICY

All products ordered from our online store will be shipped with FastWay Couriers. Please allow 1 day for processing and 2 - 3 working days for delivery as we dispatch from Cape Town. For orders that require delivery in outlaying areas we also make use of Aramex, delivery may take up to 7 working days depending on your location. A tracking number will always be provided with every order placed. NB - We only ship products within South African borders.

Free delivery on combined or single products ordered over the total value of R 600.

RETURN POLICY

Not satisfied with your purchase and want to return your product? Please email merchandise@offscreene.co.za to escalate your query. We will accept any returned product as long as the packaging is not damaged and the product itself is in good condition. Each case will be handled on its own merit and we have to be informed of the situation within 14 days after receipt of your order.

PAYMENT METHOD

Our current payment system on www.offscreene.co.za is with an independent 3rd party financial institute, Peach Payments. 

WHOLESALE INQUIRIES

Not quite yet there but we love to share and hopefully we will expand on our service offering to other stores and businesses. Please make contact should there be any interest.